Helpful Hints for Booking Multiple Campsites and Facilities

Q.What if I have a group that requires fewer than seven (7) campsites and/or individual facilities?

A.You may make your reservations on the Internet or through the Call Center. We recommend that you contact the Call Center in this case since the Website does not allow for blocks of sites to be “held” during the reservation process. Furthermore, the Website will require that the entire reservation process be completed for each individual campsite or facility before starting another individual reservation.

Note: full payment by credit card will be required for all Internet reservations at the time of booking; and credit card payment at the time of booking or payment by check within 14 days will be required for Call Center reservations.

In every instance, the name, address, and phone number of each occupant will be required at the time of booking a reservation for fewer than 7 individual campsites or facilities.

A.Yes, group leaders are responsible for making the reservation, coordinating all of the details of what is needed and when, and disseminating all information relating to your reservation to the rest of the group members.

A.You need to have the following information collected before you make your call:

1. Where do you want to hold your group camping event?

          1st choice ____________________________

          2nd choice ____________________________

2. On what dates will your group camping event be held,1st choice? 2nd choice?

 First night ___/___/___ Last night ___/___/___ Departure Date ___/___/___

 First night ___/___/___ Last night ___/___/___ Departure Date ___/___/___

3. How many nights total do you wish to stay? _____

4. How many people will be a part of your group? _____

5. How many campsites or individual facilities are needed? _____

6. Are there any other group-use areas within the park that you will need to reserve for your event, such as playing fields, amphitheaters, bonfire pits, etc.? Note that many of these types of areas can only be reserved by contacting your destination park. The Call Center agent will inform you when this is the case.

7. Payment information

If paying at the time of booking, credit card number. _______________

If not, will you be paying by check(s) or individual credit cards? Note that all fees must be paid within 30 days of making your group reservation. Unpaid reservations will be cancelled after 30 days.

A.Have all of the information about your group event in hand and call 1-866-634-3246. When prompted, choose the “make a group reservation” option. When the agent answers the phone, be sure to confirm that you wish to make a group reservation. The agent will then guide you through the process.

Take care to write down the reservation number you will be given by the agent during the course of your call. You and your group members will need this number when speaking with Call Center agents and park staff about your reservation.

A.The group may choose to leave the entire reservation (all individual campsites and facilities) under the name of the group leader, or they may choose to have each individual member of the group contact the Call Center to obtain individual campsite and facility assignments within the block already reserved by the group leader, and make individual payments.

First Option - If the reservation is to be managed under the group leader’s name, the group leader is responsible to ensure that all payments for all campsites and facilities reserved are made within the timeframes required. If payment is made other than at the time of booking, please obtain a copy of the “Group Leader Form” from the link below, complete the information at the top of the form making sure to check the box to indicate the group wishes to leave the reserved campsites and facilities under the group name, and submit the form per the instructions with payment attached. The group leader will then receive confirmation letters for each campsite and facility and will be responsible for distributing those confirmation letters to the group members. Note that with this option, individual discounts (RV Sticker Holders, Disabled Idaho Veteran, etc.) cannot be honored at the time of reservation, but may be applied upon check-in.

Second Option - Each member of the group must contact the Call Center individually to obtain a campsite or facility assignment and make payment. The group leader may opt to collect the information required (including payment information) and submit it by using the “Group Leader Form” obtained by clicking on the link below. Individual discounts (RV Holder, Disabled Idaho Veteran, etc.) will be honored in this case. Note that with this option, each individual will receive their own confirmation letter and the group leader will not be required to distribute them to the group members.

A.When you or any member of your group contacts the Call Center to secure an individual site assignment and make payment, it is important that the Call Center agent be provided the following information:

• Your Reservation Number
• Group Name or Group Leader’s Name & Phone number
• The dates of arrival & departure
• Preferred Site (contingent upon availability). (If the camper desires a campsite next to “Mr. Smith,” the agent needs to be informed at this time.)
• The camper’s name, phone number, and full mailing address
• Payment must be provided at the time a site assignment is made
• All information and full payment for each individual campsite or facility comprising the group reservation are due within 30 days of when the original group reservation was made; otherwise the unpaid portions of the reservation will be automatically cancelled.